Tuesday, July 8, 2014

A brilliant reminder from Terry Fairbanks (National Center for Human Factors in Healthcare at MedStar Health), offered as a comment on one of my previous blog posts:

When I was preparing a piece on how the healthcare industry could learn from aviation with respect to safety, I called an internationally regarded expert in human factors engineering and aviation safety. I asked him what similarities and differences he saw between aviation and healthcare safety. He said: "Overwhelmingly the biggest similarity is that when the aviation safety revolution started out in the 1970s and we tried to bring safety engineering methods from other industries into aviation, aviation said, 'This doesn't apply to us, we are different.'"

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