Wednesday, February 5, 2014

I now have total confidence that Lean process improvement has arrived for real and will soon be adopted in hospitals throughout the world.  The source of my confidence?

Watch this clip from this extremely popular, UK hospital-based soap opera, Holby City.  The new young protagonist, Raffaello “Raf” di Lucca, is a highly driven registrar who is also (tah dah!) a Lean process improvement adherent.

Hereford's Daniel Jones, founder and chairman of the Lean Enterprise Academy--which is "dedicated to pushing forward the frontiers of Lean and to spreading Lean to every kind of organization"--is finally getting his way!

Watch this clip for proof! (You just need to watch less than a minute.)


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