3:59 AM
A colleague writes, correctly:
This article is NOT about unions: High on the Hog by Adam Davidson in the New York Times Magazine. This article is about process improvement; market intelligence, understanding your brand; empowering teams; strengthening communities and really understanding what variation in practice means. This article is a must read for all hospital administrators. Where are your lost 1.2 seconds (per admission, per discharge, per procedure) - your staff knows. Paul, please spread the word.
Right, this can occur in both union and non-union environments.
This article is NOT about unions: High on the Hog by Adam Davidson in the New York Times Magazine. This article is about process improvement; market intelligence, understanding your brand; empowering teams; strengthening communities and really understanding what variation in practice means. This article is a must read for all hospital administrators. Where are your lost 1.2 seconds (per admission, per discharge, per procedure) - your staff knows. Paul, please spread the word.
Right, this can occur in both union and non-union environments.
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