Annette teaches patient safety in a way we can learnA key concept in Lean is that of standard work, but it goes beyond Lean. A major cause of harm to patients worldwide is the large variation in how common medical procedures are carried out. By definition, if there…Read More
These people are not camelsDr. Victor Trastek is a thoracic surgeon at the Mayo Clinic. To his surpise, an important part of his professional education came from a nurse, Shelly Olson, well after he became an attending physician. They tell …Read More
A thoughtful approach to public safetyA friend reports from the Algarve (the northern Portuguese coast):At the westernmost point of Europe, fishermen sit at the edge of the cliffs across the bay and cast their rods into the waters below. While we were here, a m…Read More
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