Engaging approach to safetyA great safety video from Virgin America. I especially like the line: "For the .001% of you who have never operated a seatbelt before: Really?!?"Seriously, this shows how you can make safety training more compelling. You actu…Read More
Advocating through InquiryPlease check out this new post I have written for Athenahealth's Leadership Forum. It's called "Advocating through Inquiry" and relates some intriguing ideas from Gerald Hickson and his colleagues from Vanderbilt. …Read More
"Management" and "leadership" are not synonymousMy friend Boaz Tamir nails it again. He has written a piece about the Israeli pharmaceutical company Teva, but it applies to so many others. An excerpt:Many people make the mistake of thinking that "management" a…Read More
Not to generalize, but . . .I have finally encountered the perfect analogy for the stereotypical relationship between a surgeon and an anesthesiologist. The video is of a sheep trying to teach a bull how to head butt. Watch what happens when aggre…Read More
Loss of trustIs this how things unravel? Karen Gullo at Bloomberg Businessweek reports:Intuitive Surgical Inc. (ISRG:US), the maker of robotic-surgery devices targeted by patient lawsuits, was sued by an insurer alleging the company hid t…Read More
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